Welcome to EmarFix

EmarFix operates and manages its services through the website www.emarfix.com, along with its associated features, content, or applications (collectively referred to as “The Website” or “EmarFix Services”).

At EmarFix, we take your privacy seriously and are dedicated to protecting your personal information.

For this Privacy Policy (“Privacy Policy”), the terms “You,” “Your,” and their variations refer to any individual using the Website or EmarFix Services, as defined in the “Agreement for Use of Website and Services” (“Terms of Use”). This Privacy Policy, along with the Terms of Use and any other related agreements, governs your use of the Website and EmarFix Services. Please read this Privacy Policy carefully before submitting any personal or sensitive information to EmarFix. If you disagree with any terms, we kindly ask that you do not use our services.

The Privacy Policy explains how EmarFix collects, uses, shares, and protects your personal data in accordance with applicable laws, including those in the UAE.

By “personal information,” we mean any information that can be directly associated with a specific individual, such as your name, address, contact details, and other identifying data.

1. Collection of Personal Information

We may collect personal data such as your name, address, phone number, email, and date of birth during your registration or use of our services. We use cookies to collect information about your usage of our website. Cookies help us analyze web traffic and personalize your experience by remembering preferences.

While most browsers automatically accept cookies, you have the option to decline them through your browser settings. Please note, disabling cookies may affect your ability to use some features of the Website.

We may also use clear GIFs (or pixel tags) to track website activity, manage content, and track email responses.

EmarFix cannot be held liable for the privacy practices of other websites linked to our site.

2. Use of Information

We collect personal and aggregate information to enhance your experience on the Website and offer services. Specifically, we may use your information to:

• Provide our services and process your transactions.
• Respond to customer support inquiries.
• Improve the Website and enhance your user experience.
• Send you promotional emails regarding new products, services, and offers.
• Perform market research and customer feedback analysis.
• Resolve disputes, enforce our terms, and protect our legal rights.

Your credit/debit card details are not stored, shared, or sold to third parties.

We may update our information practices and will notify you of any changes that require your consent.

3. Disclosure of Information

We may share your information in the following scenarios:

• Legal Compliance: If required by law or in response to legal processes like court orders.
• For Protection: To protect our rights, investigate unauthorized transactions, or prevent illegal activities.
• Service Providers: We may share information with third-party vendors to assist in the operation of the Website, process payments, or support our business activities.
• Business Changes: If EmarFix undergoes a merger or sale, your information may be transferred to the acquiring entity.
• Other Users: If you post information, it may be visible to other users or service providers.

4. Service Professionals

If you are a Service Professional, registering an account will require you to provide business-related information such as your name, business name, services, contact details, and payment information. We may also verify your credentials and perform background checks as part of the onboarding process.

5. Third-Party Data Policy

While the Website may contain links to other sites, we are not responsible for their privacy practices. Please review their respective policies when visiting these external websites.

We may share your information with third-party vendors who assist in our operations, but they may only use it for specific tasks related to our services.

6. Protection of Personal Information

We employ security measures such as encryption, passwords, and physical safeguards to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute safety of your information.

7. Managing Your Information

You can manage your personal information by logging into your account and making updates. If you wish to delete your account, we will remove your information based on applicable laws.

Please be aware that public posts (like feedback or service requests) may not be easily changed or removed once published on the Website.

8. Privacy Policy Updates

This Privacy Policy is effective as of the date listed. EmarFix may, at its discretion, modify this policy by updating the document on this page. We encourage you to regularly review this policy for any updates. Your continued use of the Website and provision of personal information will be subject to the terms of the most current version of this policy.

9. Support

For any questions or concerns regarding this Privacy Policy, you can contact us at info@EmarFix.com. This Privacy Policy is incorporated into and subject to the EmarFix Terms of Use.